Review of Luxury casino 2022

The Luxury Casino online platform was founded in 2001 by Fresh Horizons Ltd. According to official information, the casino has a license, but there is neither its number nor confirmation of its real existence. The platform is very similar and does not have any features and attractive differences for both beginners and more experienced gamers. The assessment of the platform by players is quite low, there are a lot of shortcomings and real difficulties in the operation of the casino. Let’s look into the features of Luxury Casino and highlight the main characteristics of the casino.

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Luxury Casino Bonus

The luxury casino bonus program is the most standard and primitive, and even modest. There are incentives for new and regular players with interest on the deposit. There are no fundamental differences from the program in other casinos, except for an extensive welcome program of five levels of presents, but this is the only type of encouragement for customers. Bonuses are credited automatically subject to the conditions of the program, promotional codes are used extremely rarely and are provided to users individually in their personal account. There is a loyalty program for players, but it is so complicated and in reality impossible that players rarely use it. The reward system also includes 5 levels, at which gamers are credited with presents with a cumulative effect on their balance. The number of presents depends on the amount of the deposit, therefore.

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Bonus “Welcome”

This bonus program applies to players who have recently registered. The presentation is calculated automatically for new customers. The program itself includes five levels of rewards, each of which earns interest on the deposit. Therefore, the gamer needs not only to create an account on the platform, but also to make the first deposit in the specified amount. More about the bonus program:

  1. “Welcome” – the first level. 100% first deposit is charged. You can use it within 7 days from the date of activation.
  2. “Welcome” – the second level. The player receives 50% on the deposit, while the amount of the minimum deposit increases. The time of using the bonus is also 7 days.
  3. “Welcome” – the third level. The volume of interest on the deposit decreases to 25%, and the amount of the minimum deposit increases again. The promotion can only be used for 7 days.
  4. “Welcome” – the fourth level. Here, the interest begins to grow, and the amount of the minimum deposit decreases. So, gamers get 50% on their fourth deposit. The use of the program is also possible during the days.
  5. “Welcome” – the fifth level. The interest increases again and already reaches 100% on the fifth deposit. The amount of the minimum deposit is again reduced. You need to win back the funds within 7 days, otherwise they will burn out.

All “welcome” presents must be wagered within 7 days with a x200 wager for the first two levels and with a x30 wager for the third, fourth and fifth levels. If these rules are not followed, the incentive system expires, and the player can no longer use the present. The main thing is that in order not to miss participation in this program, you need to go through the verification process in advance and confirm your profile with the casino administration.

Registration and verification

Registration is necessary for gamers in order to get full access to all the features of the casino. Creating an account does not take much time, since you only need to enter data in the fields indicated on the official website. Although the luxury casino has complicated the process a little, in addition to basic data about themselves, gamers need to indicate the postal code and even the exact address of registration instead of the usual indication of the country and city of residence. More specifically, the registration fields should contain the following information about the owner:

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  • full name;
  • E-mail address;

It is important to pay attention to the fact that you cannot change the data, especially the currency, in the future. Therefore, you must immediately indicate the correct and truthful information about the person. After filling in the account fields, the gamer needs to confirm his profile via phone or e-mail: a message with a confirmation link is sent to the mail, and a message with a code is sent to the mobile phone. So that in the future there are no difficulties with making transfers and transactions are not delayed, the gamer should once go through verification, that is, confirming the account with official documents. To do this, the player needs to make a scan or photo of a passport or other identification document, and then upload it to the site in the profile to verify the administration. As a result of the check, the administration of the luxury casino provides a report on the results of the check.

Mobile version and app of Luxury Casino

The computer version of the casino is very mediocre: simple and boring interface, nothing new and unique. This also affected the mobile version of the portal. So, players can go to the browser via a mobile phone or tablet and follow the link. The mobile version adapts to a small diagonal, passing the menu and slot machines quite well. There is no normal mobile application, so users cannot download the casino to their phone or tablet.

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But the platform has a “luxury casino client” add-on, which provides players with more options, including: a lobby, an accurate description of each title, a convenient software classification and modern slots. But even in this moment there are a lot of shortcomings: an outdated interface, there is no way to open the application on a phone or tablet with a modern large diagonal.

Casino slot machines

The range of luxury casino slot machines is represented by only 760 pieces, which is very small compared to other types of casinos. The software was developed by only two providers: Microgaming, Evolution Gaming. That is why the assortment of slot machines is very boring and monotonous, which repels both beginners and more experienced players.

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It is impossible to sort slot machines by frequency of use or at least alphabetically, since at least some filter or search string is missing. You can filter slots only in the lobby section: you can divide the software into new projects, a recent launch, a jackpot and various reels. Most of the slot games are not available as a demo or free to play, especially “Luxury”. In addition, a large number of slots are placed with a lock,

Soft

With a luxury casino assortment of just 760 slot machines, you won’t be able to play especially well. At the same time, the site is divided into categories, in which basically only a few games are presented: most of all it is slot machines, other categories are represented by 2-3 copies, sometimes a little more. So, the software of the luxury casino platform is represented by the following categories:

  • video slots;
  • card and board games;
  • roulette;
  • black Jack;
  • poker;
  • slot machines;
  • baccarat;
  • craps;
  • bingo;
  • entertaining games;
  • scratch cards, etc.

All these games are divided into several categories, among which, for example, “New”, “Latest games”, “Popular” and more. You can search for varieties of slots either this way, or by lines or names in a special area on the official website. The casino does not provide tournaments, lotteries or other categories of games, so gamers are limited in their choice. But there are interesting instances especially for beginners, with the help of which even inexperienced gamers can get acquainted with the features of gambling and develop a specific game strategy.

Live casino

The category of live casino, that is, a game with live dealers in real time, is provided on the luxury casino platform, but it is not easy to find it, as it is hidden in the assortment of other slot machines. So, you can find this section in the “Lobby”, or rather in its subsection “Interactive Casino”. The category was developed by the provider Evolution Gaming. There is no free access to the live casino category; in order to play, you need to officially register and make a deposit. But it is possible to broadcast the video of the game process, with the help of which gamers can familiarize themselves with the process and emphasize something special for themselves. The game with live dealers is available only in the browser version, in the downloadable version for a personal computer this is not possible.

Advantages and disadvantages of the casino

Over 20 years of operation of the luxury casino platform, players and researchers have perfectly studied the operation of the casino, highlighting its strengths and weaknesses. The presence of an official license, of course, inspires confidence in the user, but a lot of other shortcomings raise doubts about the quality, safety and reliability of the game. But even with a license, everything is not so smooth: nowhere is there information about the number of the issued license, but only its name. At the same time, the reviews of the client who have tried the casino are so contradictory that it is difficult to say unequivocally whether it is worth playing on this platform or it is better to choose something else. So, let’s look at the main characteristics of a luxury casino and highlight the main advantages and disadvantages of the platform using a convenient comparison table.

Advantages Disadvantages
– there is an official license; – despite the presence of a license, it is impossible to find its registration number, and the administration does not give a clear answer;
– you can play with live dealers in real time; – no mobile app, only mobile version
– a good welcome bonus program with five levels of encouragement; – many machines are not displayed correctly in the mobile version;
– fast registration and verification; – the demo version is very limited and works on a small number of slot machines;
– There is a separate client for a personal computer. – the assortment of slot machines is very scarce – only 760 copies;
– strict restrictions for transfers: there are limits on withdrawing funds from the account;
– boring interface and monotony of machines due to the small number of providers involved in the development;
– the loyalty program is so opaque that only an expert can figure it out;
– it is problematic to search for slot machines on the site.

If you study player reviews, then the average rating of the casino is only 2 out of 5. As a result, the platform, to put it mildly, is not very good. An undeveloped interface, a meager bonus program, an incomprehensible loyalty and reward system, and the absence of a mobile application repel both beginners and experienced gamers. Players who have become familiar with the operation of the platform recommend choosing something more reliable, safe and verified by users.

Deposit and withdrawal methods

Gamers who have passed registration and verification will be able to deposit and withdraw funds. In order to replenish your account, the player needs to find in the profile and go to the appropriate section. Transfers are available to users through the following payment systems: VISA, MASTERCARD, MAESTRO, SKRILL, NETTELER, PAYSAFECARD, WEBMONEY, CRYPT, PAYPAL, PAYEER, PIASTRIX, ECOPAYZ. The platform sets the transfer time to no more than 48 hours, but in most cases, money is transferred from account to account in just a couple of hours, or even less. if there are any problems with the transfer of funds, the player can contact the support service or the bank to resolve this issue.

Support

The luxury casino administration provides its players with the opportunity to contact the support service for help on all issues. The line supports gamer consulting in the following languages: Russian, English, German and French. You can choose the language of the appeal in the settings or write a message through a translator. So, players can contact the luxury casino administration through:

  • Online chat. Works directly on the official website. Mostly messages are answered by bots or operators. Answers to all questions are most quickly obtained in this way.
  • Email. The address is indicated on the official website of the casino. The player can write a letter and mail it. It will take a long time to wait for an answer, since the processing of such an appeal takes much longer.

If we turn to customer reviews, then gamers note a weakness in the company’s support service: operators respond for a long time, sometimes you don’t wait for an answer at all. Therefore, it is worth looking for the answer in other sources. It is recommended that before contacting the support service, study the FAQ form, that is, answers to the most frequently asked questions.

Languages

The language assortment of the interface is no different from the support service. So, players can choose Russian, English, German and French in the site settings. The original translation of the platform is much better and better than the online translation services on foreign sites. The variety of languages ​​is quite poor, which is very inconvenient for users.

Currencies

Currencies are no better off than languages. During the registration process, the user specifies the currency used for transfers. Thus, the platform supports the following types of monetary symbols: USD (dollar), EUR (euro), CAD (Canadian dollar), GBP (British pound sterling). You cannot change the currency, so you need to make the right choice right away.

License

The luxury casino company does not have its own platform, so gambling is carried out on Microgaming. The casino has an official Kahnawake license, but there is no license number. You can request a license through the support service or find it on the official website, but the administration is reluctant to help users on this issue, so you have to look for everything on your own.

🎰 Casino name Luxury Casino
❗️Official site luxurycasino.com
🤝 Services Mobile/browser version
🔝 Owner Luxury LTDA
⚖️ Licence Yes, issued by Curacao
⏳ Foundation date 2019
🏳️ Language Multilingual
📱 Contact phone [email protected]
📧  e-post [email protected]
🆘 Support Yes, 24/7

FAQ

What documents do I need to provide to verify my account
Bonus and wagering requirements
Can I play for free at the casino
Is the luxury casino suitable for mobile devices?
What is the average casino withdrawal time
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Comments: 4
  1. Clyde

    I read a lot about this casino and there are quite a lot of reviews about it on the net. Despite its pretentious name, the Luxure casino seemed to me a pleasant place. There are many deposit systems, a very good percentage of cashback, quite large jackpots, and of course original and licensed software. But there are also certain disadvantages. Firstly, it concerns the number of games, which are very few and after a few days you just get bored. Secondly, I did not like the fact that there is no Russian interface language and the casino support service communicates exclusively in English.

    1. World Casino (author)

      Good afternoon! In addition to gaming slots, Luxury Casino can offer various card games, roulette or a section with live games. The administration is trying to diversify its game catalog and therefore constantly adds new positions. While in order to make communication with the support service more comfortable, it is worth writing to them in an online chat, where you can use the help of a translator.

  2. Bentley

    At first I liked Luxure online casino, but as soon as I wanted to withdraw my money, the fun began. Initially, they demanded an identity document, then a receipt for payment of a communal apartment to verify the address. And, since I’m renting an apartment, I just can’t complete this item. Decided to send a photo of the registration page instead. So, they told me that the passport was already expired and 90 days had long passed. In addition, they also asked for a driver’s license. And, only after they received them, they sent a not-so-big win of $250 the next day. I don’t want to play here anymore because it’s full of too tricky moments. Among the pluses is a good selection of slots, the minuses are too complicated payouts.

    1. World Casino (author)

      Hello! To make your payouts at Luxure Casino not so unpleasant, you should identify your account immediately after registering it. The administration of the gambling site asks for a standard set of documents (passport, sometimes a driver’s license and a utility bill). And, only after providing them, you will be able to withdraw your earned funds from the platform.

Comments

What documents do I need to provide to verify my account
Verification, i.e. confirmation of the player's profile, requires the provision of a clear photo or scan of an identity document on the page with information about the owner.
Bonus and wagering requirements
There is one requirement for bonuses and bets - registration with filling in all the fields in the profile. Only players with an official profile on the casino website can place bets and receive promotion in the form of bonuses.
Can I play for free at the casino
Unfortunately no. The casino does not provide the opportunity to play in a demo version or without bets. Only video broadcasts of the process are available to familiarize yourself with the rules and features of the game.
Is the luxury casino suitable for mobile devices?
There is only a mobile version for mobile devices, there is no mobile application, and its development is not planned. The mobile version is enough for a comfortable game even with a small diagonal.
What is the average casino withdrawal time
The administration sets the maximum transfer time of 48 hours. On average, money is transferred from account to account within a couple of hours. There may be delays in which you need to contact support.