Review of Jackpot City Casino 2023

Jackpot City Casino was founded in 1998 and is part of Bayton Ltd. and Baytree Ltd. The organization is located in Malta, and the casino operates on the Microgaming platform. The interface is easily reconfigured for many languages, which allows players from all over the world to easily access all the resources of the portal. The range of slot machines is quite large: there are a variety of slots, games with live dealers and other interactive entertainment. Is it worth playing at Jackpot City casino and betting? Let’s figure it out right now.

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Jackpot City Casino Bonus

The bonus program at Jackpot City Casino is quite boring, although the bonuses themselves are nice and rather big. The incentive system includes only deposit presents (this includes the welcome bonus) and draws. But sometimes the administration announces interesting promotions with prizes and promotions. There is no open information about these promotions, since each gamer receives an individual letter about the conditions and rules of the program.


There is also a loyalty program for players, in which all registered users automatically participate. Gamers are awarded free spins, deposit interest and points that can be accumulated and then used. To exchange points for real money, you need to score at least 5000 points. At the same time, 6 levels of encouragement are available to players, at each of which the volume of presents increases. For more information about participating in the promotion, see the “Loyalty Offers” section, which provides a list of incentives and the conditions for receiving them. You can participate in promotions only after registration, so demo versions do not apply to the loyalty program. At the same time, registered users can absolutely free play some slots with prizes in the form of real money.

Bonus “Deposit”

The bonus includes encouragement for both new customers and existing ones. The program includes four levels of presents, which have different types of gifts and conditions for receiving them. In any case, in order to participate in the program, gamers must go through the registration process and confirm their profile to make a deposit, since receiving a bonus is directly related to the receipt of deposits. Let’s take a closer look at all four levels of rewards:

  • First level. Players receive it on their first deposit, so the bonus program of this level is also called “welcome”. To receive a gift, a gamer needs to submit a question through the online support chat within 7 days after registration. After that, the user is credited with 100% on the first deposit. The amount of the minimum and maximum deposit is set by the country where the platform operates.
  • Second level. 100% is charged on the second deposit. You also need to receive a promotion through online chat within 7 days.
  • Third level. The user receives 100% on the third deposit. The terms of receipt are the same.
  • Fourth level. The player is credited 100% on the fourth deposit with the same conditions as all the previous ones.

If the player does not activate the bonus via online chat within 7 days, then the present will simply burn out and it will no longer be possible to use it. An important feature of the program is also the fact that the received interest on the deposit must be wagered according to special rules. So, if a gamer plans to play slots, scratch cards or keno, then he needs to wager all the accrued 100%, and when playing poker, he needs to wager only 8%, for blackjack only 2%, and for baccarat and craps it is not necessary at all play nothing.

Bonuses with draws

The raffle bonus includes gifts in the form of free spins, loyalty points, credits for bonuses and even real money credited to the client’s account. All users who have registered and replenished their account at least once can participate in the draw. You can also apply through the online support chat. Draws are constantly running, so you need to monitor their appearance. The received gifts must be wagered with the x50 wager, otherwise they will burn out.

Registration and verification

Registration is provided in all casinos, including Jackpot City Casino. Creating an account allows the user to get full access to all slot machines, bonus programs and promotions. The process of creating a profile at Jackpot City Casino is quite simple – just a couple of minutes and the gamer is officially registered in the portal. In order to create an account, the player needs to provide the following information:


  • country of residence;
  • login (phone number or e-mail);
  • password (you need to come up with your own).

After that, the player receives a message to the phone number or e-mail to confirm the profile: a message with a code to the smartphone number or a letter with a link to the mail. When the profile is confirmed, the gamer needs to complete the account, indicating his first and last name, gender, language and currency. You won’t be able to change the data in the future, so you need to immediately enter all the information correctly. In addition, you may need to indicate the city of residence and its postal code. It is recommended to immediately subscribe to the mailing list of letters and messages. This will allow you to learn about ongoing promotions and advantageous offers in a timely manner. Also, you should not skip the verification process, that is, confirming the account with personal documents, since without this it is impossible to manage casino accounts. To do this, the player needs to upload a scan or photo of an identity document.

Mobile version and Jackpot City casino app

The Jackpot City Casino platform has a good mobile version of the browser, which is easily reconfigured to fit a small phone or tablet screen. The password and login form is filled in automatically, thanks to the browser’s built-in memory. In addition, the platform also has a mobile application that can be downloaded from the link on the official website for the following operating systems:

  • iOS;
  • Android.


In addition, users can download the application to a personal computer: the application is available for Windows. All application options can be downloaded directly on the official website: there is a special download link in the profile. After downloading, the player needs to enter login data and that’s it. For mobile devices, gamers can download the app for iOS via the AppStore, and for Android via GooglePlay. It does not take up much space, the weight of the program is only 4.9 MB, and there is no load on the phone or tablet.

Casino slot machines

The slot machines operate on the Microgaming platform. They are presented in the casino in both paid and free versions. So, players can use all the slots in demo mode without replenishing the balance. But for a full-fledged game, it is still worth registering and replenishing the balance after verification. The range of slot machines is only 600 pieces, which is very small for a normal game. The following providers were involved in the development of slot machines: Microgaming, Genesis Gaming, Rabcat, NextGen Gaming, Odobo, Spin3. For 600 slot machines, this is good enough, since the slots are varied and not like the others. It is impossible to classify the assortment by providers, since neither the filter nor the search provide such an opportunity. You can sort content only by name, there is also no search by genre.



Jackpot City Casino software is represented by 600 slot machines, including various categories. So, the player can independently create his own list with the best slots and the entertainment content he likes, everything that the gamer has recently used is also added here. The entire range of products from Jackpot City Casino can be divided into the following categories:

  • slot machines;
  • roulette and other table games;
  • live casino;
  • keno;
  • online bingo;
  • black Jack;
  • video poker.

In addition, there is also sports betting: you can choose any sport and place a bet on it in a special section on the official website of Jackpot City Casino. Each category is represented by several types of games, which allows the gamer to choose the appropriate option. Tournaments and casino lotteries are not held, but you should study the mailing list to monitor the latest in this area.

Live casino

The Casino Jackpot City platform provides players with the opportunity to play in real time with live players in the live casino category. All gamers can participate in the video broadcast to study the features of the game and highlight the strategy of action. The entire range of live casinos includes only 10 live dealer games (developed by Evolution Gaming), including:

  • black Jack;
  • poker;
  • baccarat;
  • tape measure, etc.

All these types of gambling work in real time, while all the dealers are real people and there are no computers. This is the only way users can find themselves in the atmosphere of a gambling establishment with a modern assortment. You can’t play live casino for free, you can only watch, so it’s important to go through the verification procedure in time to confirm your account.

Advantages and disadvantages of the casino

Casino Jackpot City offers its customers a good mobile application, lotteries and a nice loyalty system. But at the same time, there are a number of drawbacks that complicate the game process for gamers. Customer reviews are contradictory, so some evaluate the portal positively, while others find a lot of shortcomings. Let’s see if it’s worth playing at Casino Jackpot City or if it’s better to trust another gambling organizer.

Advantages Disadvantages
– the casino operates on the basis of an official license; – a small assortment of games: only 600 pieces;
– there is a good mobile application and an application for a computer; – in order to receive bonuses, you have to write to the online chat of the support service, which complicates the process of receiving them;
– there are bonuses for both new gamers and regular players; – the filter of slot machines is very poor: you can sort the software only by name;
– the category with live dealers is presented in the casino; – strict restrictions on the withdrawal of funds;
– simple process of registration and verification; – often there are problems with the operation of the site and the implementation of basic functions;
– good loyalty system and draws; – to pass verification, it is required to confirm the address of registration.
– good providers were engaged in software development.

So, the Casino Jackpot City platform, despite some shortcomings, is quite good. The presence of a mobile application greatly facilitates interaction in the casino, and pleasant bonuses encourage players to make deposits and play slots. Users rate the portal 3 out of 5 stars, which is also not bad. For fans of the classic casino variant with affordable slot machines, this format of gambling is great for new and regular gamers.

Banking, methods of input and output

Account management for a gamer is possible only if you create an account and go through the verification process. Transfers are made in the currency that was specified during registration. Transfers between accounts are carried out through the following payment systems: VISA, MASTERCARD, MAESTRO, SKRILL, NETTELER, PAYSAFECARD, WEBMONEY, CRYPT, PAYPAL, PAYEER, PIASTRIX, ECOPAYZ. To perform an operation, the player needs to go to the profile and select the appropriate tab. The time for crediting funds is up to 48 hours, but in most cases the money arrives many times faster. If there are any delays, then the gamer needs to contact the support service or the payment system company through which the transfer was made.


For advice to players, there is a support service that works around the clock without breaks and weekends. Gamers can ask for help by email, but by phone number or online chat. The help line only supports English, but there is a built-in service for automatic translation, but this function only works in online chat. You can call the company only from English-speaking countries, as operators only speak English. In addition, there may be other restrictions on calls within the country. Operators in the online chat respond in just a couple of minutes, by mail it takes much longer due to the length of the request processing. To get an answer faster, you can study the FAQ form with answers to the most popular questions from players.


The language range of Casino Jackpot City is quite large. So, in the interface settings, the gamer can select one of the following languages: Russian, Portuguese, English, Spanish, Finnish, German, Turkish, French, Polish, Czech, Korean, Japanese, Chinese, Hungarian, Greek, Italian, Norwegian, Lithuanian, Swedish , Croatian, Bulgarian and Arabic. You can also change the language in the settings on the site or in the mobile application (application on a computer).


Gamers make the choice of currency even during registration, later it cannot be changed, so you need to immediately decide on the type of transfers. The administration of Casino Jackpot City provides players with the opportunity to conduct cash transactions using the following currencies: RUB (ruble), USD (dollar), EUR (euro), NOK (Norwegian krone), SEK (Swedish krona).


Casino Jackpot City has an official gambling license. The casino has a Malta license with the number MGA/B2C/145/2007. It confirms the security and reliability of the portal. In addition, the company has all the certificates of originality of slot machines. You can find a license and certificates on the official website of the casino or upon personal request from the administration via e-mail or online chat.

🎰 Casino name Jackpot City
❗️Official site
🤝 Services Mobile/browser version
🔝 Owner Belle Rock Entertainment
⚖️ Licence Yes, MGA/B2C/145/2007 issued by Malta
⏳ Foundation date 2007
🏳️ Language Multilingual
📱 Contact phone [email protected]
📧  e-post [email protected]
🆘 Support Yes, 24/7



What documents do I need to provide to verify my account
Bonus and wagering requirements
Can I play for free at the casino
Is Casino Jackpot City mobile friendly?
What is the average casino withdrawal time
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Janet Fredrickson
Janet Fredrickson/ author of the article

Janet Fredrickson worked for 2 years at Pin Up Casino before becoming a newspaper editor in 2020. She began working as a sportswriter and professional online casino reviewer. In 2023, she created her website World Casino to open the eyes of players to the Gambling industry.

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Comments: 0
  1. Victor

    The Jackpot City platform has been operating since 1998 and has collected a lot of mixed reviews about itself. Although if you think about it, there are not so many minuses as in similar establishments. The organization operates under a license and gives generous gifts to all newcomers. But, when wagering, I would like to note that the wager is very low, and the number of games is completely deplorable. Support works around the clock, which is definitely pleasing. I also want to note the relatively simple registration procedure, which will take you no more than 5 minutes.


What documents do I need to provide to verify my account
In order for the administration of Casino Jackpot City to confirm the account, the gamer must provide a scan or photo of an identity document, as well as documents confirming the address of residence.
Bonus and wagering requirements
Bonuses and bets are available only to registered users. In this case, the bonus program is valid only after making the first deposit. You can bet for free in the demo version, but you cannot win in this mode.
Can I play for free at the casino
Yes, for many machines there is a demo version available even without registration. You cannot play for free only in the live casino category, since only video broadcasting is available there.
Is Casino Jackpot City mobile friendly?
Yes. Players can use mobile versions of the official site for the browser with automatic completion of the login form. There is also a mobile app for iOS and Android. In addition, there is an application for Windows.
What is the average casino withdrawal time
The administration sets the maximum time for receipt of funds is 48 hours. Users note that funds arrive in about 20-30 minutes. There may be delays in which you need to contact support.